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Digital Learning Initiatives and Innovation Throughout the UNC System

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Impact of Quality Matters™ (QM) Program Certification Process on Student Learning and Engagement in Instructional Systems Technology (IST) program at UNC Charlotte

Florence Martin
Beth Oyarzun
Ayesha Sadaf
Enoch Park

 

 

 

 

Presenters

Dr. Florence Martin, Professor in Learning, Design and Technology, UNC Charlotte

Dr. Florence Martin is a Professor in Instructional Systems Technology and Program Director of the Post-Master’s Certificate of University and College Teaching and Program Coordinator of the Learning, Design and Technology Concentration with Ed.D. in Educational Leadership at University of North Carolina Charlotte. She teaches courses on instructional systems technology 100% online and has received Quality Matters Certification for five of her courses. She was the first place winner of the Crystal Award from the Division of Distance Learning in Association of Educational Communications and Technology in 2015 which is given to innovative and outstanding multimedia-based distance learning courses. Dr. Martin engages in research focusing on the effective design of instruction and integration of digital technology to improve learning and performance. Her research has resulted in over 50 publications and 100 presentations. She may be reached at florence.martin@uncc.edu

Dr. Beth Oyarzun, Clinical Assistant Professor, Learning, Design and Technology, UNC Charlotte

Dr. Beth Oyarzun joined UNC Charlotte in the Spring of 2017 as a Clinical Assistant Professor and became the program director in the summer of 2018. She teaches fully online courses in Learning, Design and Technology (LDT) and administers the Masters and certificate programs in LDT. She is an active member of the Association for Educational Communications Technology (AECT) and enjoys providing professional development for faculty through the Center for Teaching and Learning at UNC Charlotte. Beth previously worked as an instructional designer in the higher education environment for more than ten years. As an instructional designer, Beth taught online courses in instructional technology while providing professional development for faculty in online teaching pedagogy. Prior to working in higher education, Beth was a Nationally Board Certified high school mathematics teacher for nine years.

Dr. Ayesha Sadaf, Assistant Professor, Learning, Design and Technology, UNC Charlotte

Dr. Ayesha Sadaf is an Assistant Professor in Learning Design and Technology program at UNC Charlotte. She received her PhD in Learning Design and Technology and MS in Computer Graphics Technology from Purdue University. She teaches 100% online courses in Learning, Design and Technology. Dr. Sadaf has more than 12 years of experience teaching and developing online and hybrid courses. Her research focusses on instructional strategies that promote higher-level learning, cognitive presence, critical thinking, and engagement in online learning environments. She is the recipient of 2013 Distance Education Best Journal Article Award and 2015 Distance Education Best Practice Award from the Division of Distance Learning in Association of Educational Communications and Technology. In addition, her research on cognitive presence in online case-based discussions received 2016 Effective Practice Award by the Online Learning Consortium International Conference.

Dr. Enoch Park, Co-chair of the UNC System QM Council, UNC Charlotte’s Quality Matters program

Dr. Enoch Park is a leader in educational innovation who has been integrating emerging technologies and pedagogy to ensure quality instruction and access for better education. Enoch is currently overseeing UNC Charlotte’s Quality Matters program and serves as QM Program Reviewer, Master Reviewer, QM Workshop Facilitator, and QM Course Review Manager, and co-chair of the UNC System QM Council. Previously, he has served as the director of distance learning, led a faculty development center, and oversaw instructional technology in North Carolina and Rhode Island. Enoch is also a certified classroom teacher and teacher educator in second language acquisition and instructional technology, for which he co-authored an ESL textbook through Prentice Hall.

Enoch currently serves as the EDUCAUSE Ambassador to UNC Charlotte and EDUCAUSE ELI program reviewer. He has also served as Senior Reviewer of EDUCAUSE Review, program reviewer for OLC, and on the program committee for NERCOMP. For community engaged learning, he serves as a Board member of the North Carolina Service Learning Coalition and a member of the UNC Charlotte Chapter of Campus Compact.

Abstract

UNC Charlotte’s Instructional Systems Technology (soon to be Learning, Design and Technology) program received Quality Matters Program Certification reviews (Online Program Design and Online Learner Support) through a vigorous peer review process including review and certification of 10 online courses, extensive faculty training, alignment of campus policies and support for online learners. Through the holistic, program level review, the IST program made sure that the entire program maintains high quality instruction and sufficient support for all learners. Also, as a result of the continuous improvement process, the program was able to align the learning outcomes across the program in enhanced learner interaction, increased satisfaction, increased enrollment and successful completion of the program. A student survey administered with fifty online IST students demonstrated high quality learning experience and engagement in these quality matters certified courses and program in the IST program at UNC Charlotte.

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